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Human Capital and Risk Management: Two Areas that Will Help Your Company Profit During the Economic Recovery
The economic turn-around is inevitable. Planning your firm's human capital and risk management strategies now will help you prepare to profit upon its arrival

Looking back on the events of the past 12 months—auto giants filing for bankruptcy, tax-payer-funded bailouts, unemployment climbing into the double digits—it is difficult to take signs of an economic recovery seriously. And to contemplate profiting from it? That’s an even bigger stretch.

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The Next 10 Years
It’s a new decade. As you plan for growth, consider three major challenges—ones already affecting business around the world

After the triumphant 1990s, the first decade of the 21st century reminded everyone of the dangers that sneaked up behind globalization and prosperity. SARS and swine flu were scary illustrations of how quickly...

Walk in Your Customer's Shoes: Keys to Developing a Client-Centric Approach to Business
Three steps that will help you develop employees who see the world from the perspective of those who do business with your company

The cost of winning new clients—including advertising, price promotions and other incentives—is estimated at five times the cost of retaining existing ones. A statistic like that leaves no doubt as to...