FEATURED
Putting Big Data to Work
Collecting information is one thing; gaining insights from it is everything

Humankind has a significant advantage over the rest of the natural world. We have highly developed brains, build powerful tools and, perhaps most importantly, as Carl Sagan put it, we long ago created an intellectual...

Case Studies
Implementing a Strategic Retirement Program
Helping attract and retain talent with enhanced benefits
United Technologies Corp. (UTC) may not be a brand you think of often. But the products and services it provides, from Otis elevators to Kidde fire alarms, broadly affect the everyday world. A widely diversified company...
Marriott Claims Service: a Model of Self-Administration
The claims division of the global hotel company continues to push the boundaries of cost-efficiency and quality service with the help of advanced technology solutions
In the world of workers' compensation and disability management, it's almost unheard of for a company as large as Marriott to be both self-insured and self-administered. Yet not only does Marriott Claims Services cover more...
Organization Management
In a World that Values Speed, How Do You Effectively Manage People?
Results-oriented processes and tools make for engaged and productive employees
Right now, someone in your organization is making a remote connection to the corporate network, generating a detailed real-time report, sharing the results with someone in another location and receiving feedback—all within...
Using the Latest Technology to Bolster Employee Training
Hybrid learning environments offer a more nuanced and organic approach to skill building
Throughout history, organizations have relied on training and development to build a better business. Ensuring that workers have the skills and knowledge necessary to do their jobs faster and better usually leads to a better...
A Study Helps Identify Cities Where the Most Talented Candidates Want to Work
Cities are like organizations—they need talent too. So where is this talent going?
Often referred to as "human capital," talent is the core engine that enables organizations and cities to function and compete in the global economy. A study focusing on New York City's place in the world's financial and high...
5 Best Practices in Global Employee Benefits Oversight
As employee benefit plans go global, multinational companies are facing growing difficulty in creating effective corporate governance programs
For multinational companies, regardless of the operating system, effective corporate governance of employee benefits is becoming an increasingly important consideration. The financial costs and risks of benefits have grown...
Tech-Fueled Idea Laboratories
The developing world's virtualized economies challenge the notion of the digital divide
Global travel these days can be a jarring experience, akin to time travel in two directions at once. Arrive in a developing country's capital and the old ways are, at times, still readily apparent: Customs and habits dating...
Risk Management
Is Your Business Prepared for a Catastrophe?
The right strategies can help you avoid and deal with business disruptions when disaster strikes
Whatever name you attach to it—hurricane, megastorm, post-tropical cyclone or superstorm—Sandy wrought great personal devastation on the New York/New Jersey/Connecticut region and revealed just how easily disasters can...
The Shifting Landscape of Cybercrime
As technology and legal frameworks evolve, both the insured and the insurer struggle to protect against data breaches
In early 2011, hackers breached the security of Sony's PlayStation Network, exposing the personal information of 100 million customers. The breach resulted in more than 50 class-action lawsuits and at least USD180 million in...